Service consultant Kelley Caron went out of her way to facilitate the repairs to my car. She was attentive to my personal needs and kept me.informed. Cavalcade did the repairs effectively.

I was desperate for a replacement tire to get me to Toronto urgently, something my "donut" wouldn't do after I hit a massive pothole and blew a tire. I was within walking distance of Calvacade Ford, and so I approached the 2 women at the service desk, whose names I am sorry to say I…

I received absolutely OUTSTANDING customer service from Cavalcade for both my car purchase and sale. I live in the GTA and drive 2-3h because they are worth it. They provided a fair price for my car and seamlessly handled all the logistics. I'm immensely thankful for their exceptional flexibility and transparency. The team there, including…

Got to my appointment a little early and they got me in early. Service was great and done on time. Wanted weathertech style floor mats for my truck that said F150. They had a little trouble finding them at first and I told them not to worry about it but insisted in finding them. Not…

Cavalcade Ford has always treated me with the total respect. The staff is always friendly and knowledgeable and always there to help you when needed. The service department is second to none by keeping you informed on how things are going and when your vehicle will be ready. Thumbs up to them.